Refund and Return Policy
At Gluco Control, we value customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 180-day money-back guarantee from the date of delivery.
Please review the following steps to ensure a smooth return and refund process.
1. Return Eligibility
To qualify for a refund, please ensure:
Your request is made within 180 days from the date your order was delivered.
All bottles (opened, unopened, or empty) are returned to us.
The original packing slip is included in your return package.
💡 Important Note: We do not cover return shipping costs.
2. How to Request a Refund
Follow these steps to initiate your refund:
Step 1: Verify Your Order Details
Check your delivery date using the tracking number provided by the carrier.
Ensure you are within the 180-day refund period before proceeding.
Step 2: Contact Customer Support
Email our support team at support with the subject line: "Refund Request."
In your email, provide the following details:
Full Name
Order ID (if available)
Reason for the return (optional, but helps us improve)
Step 3: Return the Product
Ship all bottles (whether opened, unopened, or empty) to the following address:
PO BOX 90129, Lakeland, FL 33804
Include a note with:
Full Name
Email Address
Order ID (optional, but recommended)
We strongly advise using a trackable shipping method to ensure your package is received.
🚨 Please Note: We do not reimburse return shipping costs.
3. Refund Processing
Once we receive your returned package, we will process your refund within a few business days.
You will receive an email confirmation once the refund has been issued.
Refunds typically take 5 to 10 business days to appear on your credit card statement, depending on your bank or credit card provider.
💡 If you don’t see the refund after 10 days, please contact your bank or credit card issuer.
4. Additional Information
Partial Returns: Refunds are only processed if all bottles are returned.
Lost Returns: If your return package is lost in transit, we are not responsible for processing the refund.
International Returns: Customers outside the U.S. are responsible for international return shipping fees and customs duties, if applicable.
Need Help?
If you have any questions about your refund or return, don’t hesitate to contact our support team at support We’re happy to assist you!